How to book a consultation with online doctors
Step 1 Open the MaNaDr For Patient app and go to the homepage.
Step 2 Here at the Homepage, you can click on the “Teleconsult” button to book a consultation
Step 3 At the right bottom corner, press the “ + New Consult” button to request a new consult
Step 4 Select a doctor who you want to consult:
If this is the first time you book a consultation, you can read “ How to consult a MaNaDr provider” or “How to authorize and to capture payment works” for more information
If you had consultations with us before, you can
Tap on the button “ Consult a MaNaDr Provider” if you want to talk to a MaNaDr provider; Or
You can click on the button “ Find a Provider” to find your doctor by his name, clinics, ..etc;
We also list all your trusted doctors in this view, and you can choose one of the doctors to request a teleconsultation.
Step 5 Here you need to fill in your patient’s detail such as the reason for consult, pre-existing conditions, and drug allergies
Step 6 Add a coupon if you have one and finish the payment
Step 7 Read carefully before you continue and press “Agree& Request”
Step 8 Wait for the doctor to attend to you
What conditions can be treated by a doctor online
Our doctors are all specialists such as:
- Acne, Pimple, or Skin Issues
- Depression or Anxiety
- Pregnancy and Period doubts
- Dental Health
- General Physician
What should I do if my internet shuts down when I’m in the middle of a consultation?
As long as you are within the consultation time restriction, you will be able to rejoin and enter your video consultation.
Please contact our Care Advisors at +65 97 402 558 or firstname.lastname@example.org if you have trouble connecting during a teleconsultation.
Step 1 Go to MaNaDr For Patient homepage
Step 2 Press the messenger icon at the bottom bar to see the ongoing consultation with your doctor
Step 3 Here you can cancel your booking if the doctor is yet to accept the consult request